3 to 6 Months Curriculum

Introduction to the Salesforce Training Program

Our structured Salesforce training program is designed to equip individuals with in-depth knowledge of Salesforce CRM, covering both administrative and development aspects. Whether you are a beginner or an experienced professional, this course ensures hands-on expertise through real-world projects and case studies.

Phase 1: Introduction to Salesforce (Weeks 1-4)

• Understanding CRM & Cloud Computing
  • Introduction to Customer Relationship Management (CRM)
  • Basics of Cloud Computing and SaaS
  • Importance of Salesforce in business growth
• Salesforce Platform Overview
  • Introduction to Salesforce Editions
  • Navigating Salesforce Environment
  • Key Salesforce Terminologies
• Salesforce Data Model
  • Standard & Custom Objects
  • Fields, Relationships, and Page Layouts
  • Record Types and Object-Level Security
• User Management & Security
  • Roles, Profiles, and Permission Sets
  • Data Sharing & Visibility Controls
  • Security Best Practices

Phase 2: Salesforce Administration (Weeks 5-8)

• Automation & Process Management
  • Workflow Rules & Process Builder
  • Approval Processes & Escalation Rules
  • Flow Builder & Validation Rules
• Sales & Service Cloud Basics
  • Lead & Opportunity Management
  • Case Management & Knowledge Base
  • Service Console & Entitlements
• Reports & Dashboards
  • Creating and Customizing Reports
  • Report Types & Filters
  • Dynamic Dashboards & Data Visualization
• AppExchange & Third-Party Integrations
  • Exploring the AppExchange Marketplace
  • Installing and Configuring Apps
  • Integration Overview (API Basics)

Phase 3: Salesforce Development (Weeks 9-12)

• Introduction to Apex & Visualforce
  • Apex Basics & Syntax
  • Triggers, Classes & Batch Processing
  • Visualforce Pages & Components
• Lightning Web Components (LWC)
  • Introduction to Lightning Framework
  • Creating Reusable Components
  • Debugging and Testing LWCs
• Data Management & Deployment
  • Importing & Exporting Data
  • Data Loader & ETL Processes
  • Change Sets and Deployment Strategies

Phase 4: Advanced Topics & Certification Preparation (Weeks 13-16)

• Salesforce Integration & APIs
  • REST & SOAP APIs
  • OAuth & Authentication
  • External System Integration
• Advanced Security & Compliance
  • Shield Platform Encryption
  • GDPR & Data Governance
  • Event Monitoring & Security Alerts
• DevOps & CI/CD in Salesforce
  • Version Control (Git, Bitbucket)
  • CI/CD Pipelines using Salesforce DX
  • Automated Testing & Deployment
• Mock Exams & Certification Guidance
  • Salesforce Administrator & Developer Mock Tests
  • Real-time Project Work
  • Resume & Interview Preparation

Phase 5: Hands-on Capstone Project (Weeks 17-24)

For the 6-month track, trainees will work on a comprehensive real-world Salesforce implementation project, covering:

• Business Process Automation
• Custom Application Development
• Integration with External Systems
• Deployment & Go-Live Support

Conclusion & Career Support

Upon completion, participants will be industry-ready, capable of taking on roles like Salesforce Administrator, Developer, Consultant, or Architect. Our career support includes interview coaching, resume building, and job placement assistance.

Get started today and become a Salesforce expert in just 3 to 6 months!