3 to 6 Months Curriculum
Introduction to the Salesforce Training Program
Our structured Salesforce training program is designed to equip individuals with in-depth knowledge of Salesforce CRM, covering both administrative and development aspects. Whether you are a beginner or an experienced professional, this course ensures hands-on expertise through real-world projects and case studies.
Phase 1: Introduction to Salesforce (Weeks 1-4)
- Understanding CRM & Cloud Computing
- Introduction to Customer Relationship Management (CRM)
- Basics of Cloud Computing and SaaS
- Importance of Salesforce in business growth
- Salesforce Platform Overview
- Introduction to Salesforce Editions
- Navigating Salesforce Environment
- Key Salesforce Terminologies
- Salesforce Data Model
- Standard & Custom Objects
- Fields, Relationships, and Page Layouts
- Record Types and Object-Level Security
- User Management & Security
- Roles, Profiles, and Permission Sets
- Data Sharing & Visibility Controls
- Security Best Practices
Phase 2: Salesforce Administration (Weeks 5-8)
- Automation & Process Management
- Workflow Rules & Process Builder
- Approval Processes & Escalation Rules
- Flow Builder & Validation Rules
- Sales & Service Cloud Basics
- Lead & Opportunity Management
- Case Management & Knowledge Base
- Service Console & Entitlements
- Reports & Dashboards
- Creating and Customizing Reports
- Report Types & Filters
- Dynamic Dashboards & Data Visualization
- AppExchange & Third-Party Integrations
- Exploring the AppExchange Marketplace
- Installing and Configuring Apps
- Integration Overview (API Basics)
Phase 3: Salesforce Development (Weeks 9-12)
- Introduction to Apex & Visualforce
- Apex Basics & Syntax
- Triggers, Classes & Batch Processing
- Visualforce Pages & Components
- Lightning Web Components (LWC)
- Introduction to Lightning Framework
- Creating Reusable Components
- Debugging and Testing LWCs
- Data Management & Deployment
- Importing & Exporting Data
- Data Loader & ETL Processes
- Change Sets and Deployment Strategies
Phase 4: Advanced Topics & Certification Preparation (Weeks 13-16)
- Salesforce Integration & APIs
- REST & SOAP APIs
- OAuth & Authentication
- External System Integration
- Advanced Security & Compliance
- Shield Platform Encryption
- GDPR & Data Governance
- Event Monitoring & Security Alerts
- DevOps & CI/CD in Salesforce
- Version Control (Git, Bitbucket)
- CI/CD Pipelines using Salesforce DX
- Automated Testing & Deployment
- Mock Exams & Certification Guidance
- Salesforce Administrator & Developer Mock Tests
- Real-time Project Work
- Resume & Interview Preparation
Phase 5: Hands-on Capstone Project (Weeks 17-24)
For the 6-month track, trainees will work on a comprehensive real-world Salesforce implementation project, covering:
- Business Process Automation
- Custom Application Development
- Integration with External Systems
- Deployment & Go-Live Support
Conclusion & Career Support
Upon completion, participants will be industry-ready, capable of taking on roles like Salesforce Administrator, Developer, Consultant, or Architect. Our career support includes interview coaching, resume building, and job placement assistance.
Get started today and become a Salesforce expert in just 3 to 6 months!